New explosive details have emerged about the Ibom Air in-flight altercation as an alleged eyewitness shares a damning account accusing the airline's air hostess of instigating the conflict and physically damaging the passenger's phone during the heated exchange.
The shocking revelations came via an audio recording shared by popular X user @UnkleAyo, who characterized the cabin crew's behavior as manipulative and power-drunk in their handling of the situation involving passenger Comfort Emmanson.
In the explosive audio testimony, the eyewitness provides a minute-by-minute breakdown of how the confrontation unfolded:
"The air hostess approached the passenger aggressively demanding she switch off her phone, even after Comfort had politely explained she was already in airplane mode and merely scrolling through her device. Rather than de-escalate, the crew member became increasingly hostile until she allegedly slammed Comfort's phone in a fit of rage."
The witness passionately defended Comfort's conduct, stating: "That lady did not do up to 10% of what I would have done if I were in her shoes. They've created a narrative to manipulate public perception. Comfort wasn't rude or insulting - this entire incident stemmed from the air hostess's power trip and unprofessional behavior."


Further compounding the airline's PR crisis, the eyewitness made additional shocking claims in a Twitter thread:
Another eye witness report from someone also on the Ibom air flight.
The air hostess smashed Comfort's phone and called her a prostitute.
The same air hostess also shut up a pastor on board who tried to defend Comfort.
Again, I was spot on. pic.twitter.com/vcprw6p4FI
— 👑S.A.L.A.K.O🕊 (@UnkleAyo) August 12, 2025
These new allegations have significantly shifted public perception of the incident, with aviation experts now questioning Ibom Air's crew training protocols and crisis management procedures. The emerging narrative suggests potential mishandling of the situation by cabin crew, contradicting the airline's initial statements.
As the controversy grows, calls are mounting for an independent investigation into the airline's operational standards and the specific conduct of crew members involved in this high-profile altercation that has captivated national attention.